Workshops on leadership and diversity issues may be presented in formats from a few hours in length to a series of modules spread over several days. Each session is designed to ensure the areas of concern for the client are addressed.
Please also refer to the segment under Keynotes for topics that can be covered in 60-90 minute segments.
Our three most popular workshops are:
Understanding Diversity in Today's Workplace
Managing and Working with a Multi Generational Workforce
Leading a Diverse Workforce
Understanding Diversity in Today's Workplace
Respect in the workplace comes from a foundational understanding that we are different from everyone else. Sometimes these differences are the big "D" differences such as race, gender or disability. Sometimes the differences that create judgment and conflict arise from small "d" differences - how we see the world, whether we feel our values have been compromised or ignored, how we see the work should be done, even how we think our colleagues should behave.
This workshop explores: - what is diversity to us as individuals and how is it defined according to human rights codes and labour law
- how we develop our beliefs and how those beliefs affect how we see
colleagues, the work that needs to be done, and how it should be completed - how our mind naturally creates generalizations and stereotypes
- how we interpret our common values and how they play out in our everyday
behaviours to possibly create conflict - how we and others change as we become aware of diversity and how our
environment supports some groups while creates barriers for others - vital information about key areas of diversity in our workplace such as: generations, gender, left brain/right brain differences, Aboriginal/non Aboriginal differences, religion, visible minority issues and physical disabilities
- how people react to diversity
- what emotions do employees experience as their workforce becomes more diverse and challenges occur
- what can a diverse workforce offer an organization
- the consequences to ourselves, the organization and our colleagues of communicating based only on our perspective
- how we read into a situation what is happening and create judgments based on our interpretation of other people's intentions
- strategies to move from diversity based conflict to understanding and reconciliation.
Managing and Working with a Multi-Generational Workforce
For the first time, there are four generations in the workplace. Traditionalists, Boomers, Gen Xers and Gen Ys all have different values and goals. And those values and goals can create conflict.
Overview
What understanding generational diversity gives an organization.
How generational information relates to overall diversity in the workplace.
The four generational groupings.
Impact of cusp years.
Caveats (exceptions) to generational data.
Why demographersdisagree as to when generational groupings begin and end.
How does the current economic downturn impact our managing of the
generations.
Traditionalists/Baby Boomers/Gen X/Gen Y
Other terms for this generation
Born in what years
Influences in childhood and early adulthood that shaped their perspective
Behaviours demonstrated due to those influences
Cultural beliefs in the workplace of the four generations regarding
Authority
Hierarchy
Loyalty
Job Security
Change
Job Change
Activity and productivity
Structure
Work Flow
Communication
Information
Time
Power
Flexibility
Ways to address clash of generational communication
Ways Baby Boomers and Traditionalists need to change
Ways Gen X and Gen Y need to change
Organizational issues regarding the four generational groups
How to attract the four generations
How to retain the four generations
How to engage/motivate the four generations
Leading A Diverse Workforce
The ability to lead a diverse workforce has become one of the most important skills in the workplace today. This program is designed to assist leaders in understanding diversity and leadership issues so they may attract, retain and engage their ideal workforce.
This program is most often delivered in a two-day session or four half-day modules. The four half-day modules allow for more in-between session work assignments and the 2-day allows for single focus and better attendance.
Elements in the program:
Pre-Workshop Evaluation: Measuring Your Leadership EQ
Segment One: Cornerstones of Leadership
In this segment participants learn about the four cornerstones of leadership, the differences between leadership and management and how to build and maintain trust. - Leaders and Managers.
- The Four Cornerstones of Leadership
- Influence and Trust
Segment Two: Our Leadership Thoughts and Behaviours
It is important that we understand how it is that we think, how we interpret others behaviour and how they interpret our behaviour as leaders. It is vital for leaders to understand how their thoughts drive their communication choices and processes.
Segment Three: Diversity Skilled Leaders
It is essential that leaders understand the diversity that exists in their team, their stakeholder group and the clients they serve. This segment covers vital information regarding each of the diversity areas found in today's workplace.
Segment Four: Growing Your Team
The leaders in your organization must know how to bring about the best in the people they work with. It is essential that leaders be trustworthy and encourage employees to grow and excel to the best of their abilities. This requires understanding how to influence team members to continue doing what is needed and to change behaviours and attitudes that hold back the success of the team and organization.
This segment includes performance models to assist in the uncovering and solving of core problems, the 'four stairs to leadership' communication and delegation model and conflict models of how we and others respond to challenges.
- Team - What Does It Look Like
- Skill Building and Active Listening
-
The Staircase to Delegating to Others -
Conflict Modes Leadership Perspective -
Six Hats Problems Solving -
Performance Management Tool
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